Registration, payment, certificates and rescheduling. Find a quick answer, or ask our team directly.
?
Choose a class on the Training Schedule page and send an inquiry with your preferred date. Our team checks availability and confirms your seat, requirements and payment details with you.
No. An inquiry tells us which class you are interested in. Your seat is confirmed only when our team contacts you by phone, email or Messenger.
Yes. Send a partnership inquiry with your team size, preferred months and courses, and we will propose a class plan for your group.
Bring a valid ID or professional license and wear comfortable clothes you can kneel and move in. Our team sends any course-specific reminders when we confirm your seat.
Our team explains the course fee and the payment options when they confirm your seat.
Our team tells you when payment is due when they confirm your class.
Please ask our team when you confirm your class, and they will tell you which payment documents we can provide.
Each course page lists the card or certificate you receive, for example the AHA BLS Provider course completion card for BLS.
AHA BLS, ACLS and PALS provider cards and the First Aid card are valid for 2 years. Each course page shows the validity.
Contact our team with your full name, the course and your class date, and we will tell you how to request a copy.
Contact our team as early as you can. We will check the next available dates and confirm what is possible for your class.
If a class is full, you can ask to be told when a seat opens or choose another date. If we ever need to cancel a class, our team contacts you to move you to another date.
No question matches your search. Ask our team and we will help.
Our team replies during office hours. Pick the channel that suits you.
